Privacy Policy – KAZA Cosmetics
Last updated: September 6, 2025
KAZA Cosmetics (“KAZA”, “we”, “us”, or “our”) operates the website www.kazacosmetics.com and our official support channels (Telegram, Facebook Messenger, Instagram DM). KAZA is the data controller for the personal data processed via these services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can control your data. We keep it clear and transparent because trust is the foundation of our brand.
If you have any questions about this policy, please contact us at support@kazacosmetics.com.
1) What This Policy Covers
This Privacy Policy applies to all personal data we process when you:
Visit or browse our website.
Place an order for KAZA products.
Request a skin check or personalized Glow Protocol.
Join our Telegram Glow Chat or other communities.
Contact us through email, Telegram, Facebook, or Instagram.
Provide testimonials, reviews, or photos for before/after stories.
2) What Information We Collect
We only collect the data needed to deliver a premium experience, serve you better, and ensure transparency.
a) Device & Usage Data (“Device Information”)
Collected automatically when you visit our website:
IP address
Browser type and version
Device type and operating system
Time zone settings
Pages you view and time spent on site
Referring and exit pages
Cookie identifiers
This data helps us keep the website secure, detect misuse, and improve performance.
b) Order & Account Information
When you make a purchase, we collect:
Full name
Email address
Phone number
Shipping and billing address
Order history and preferences
Payment confirmation (handled securely by third-party processors; KAZA does not store card details)
c) Skin Check & Support Data
If you request a skin check or product guidance, you may choose to provide:
Skin concerns or conditions
Skincare history and preferences
Photos (optional, for more accurate analysis)
This information is used only to personalize your skincare journey and will never be shared publicly without your explicit consent.
d) Communications
When you message us via email, Telegram, Facebook Messenger, or Instagram DM, we collect and store:
The content of your messages
Your contact details
Our responses to you
This helps us serve you better and maintain records for quality and training.
e) Community & Testimonials
If you share testimonials, reviews, or before/after photos with us (via email or Glow Chat), we may request permission to use them in marketing. We will only publish them with your clear consent.
f) Cookies
Cookies are small text files stored on your device.
Required cookies keep the site working (e.g., cart, checkout, session).
Analytics cookies help us understand visitor behavior.
Marketing cookies help us serve relevant ads.
Third-party cookies may be set by services we use (e.g., YouTube videos, payment processors).
Cookies cannot harm your device or access personal files.
3) Why We Process Your Data
We process personal data for these purposes:
To provide services: process orders, deliver products, and offer skin guidance.
To personalize experiences: create tailored Glow Protocols and recommendations.
To communicate: send confirmations, updates, and respond to your questions.
To improve and protect: analyze performance, prevent fraud, and keep our site secure.
To market responsibly: send promotions only if you opt in (unsubscribe anytime).
To comply with laws: meet tax, accounting, and regulatory obligations.
We never process more data than necessary.
4) How We Share Information
We do not sell or rent your data. We share only with trusted partners who help us operate KAZA:
Payment providers to process transactions securely.
Logistics providers to deliver your orders and provide tracking.
IT and analytics partners to maintain performance and protect against fraud.
Messaging platforms (Telegram, Facebook, Instagram) to communicate with you.
Legal authorities when required by law or to protect safety and rights.
All partners are bound by contracts that require them to protect your data.
5) International Data Transfers
KAZA operates online, which means your data may be processed or stored outside your home country (for example, on servers in other regions).
Where legally required, we use safeguards such as Standard Contractual Clauses (SCCs) to ensure your data remains protected.
6) Data Retention – How Long We Keep Information
We keep personal data only as long as needed:
Orders & invoices: stored for as long as required by tax/accounting laws.
Customer support records: kept as long as needed to resolve your issue and for training purposes.
Skin photos & analysis data: stored temporarily for guidance, then deleted unless you consent to long-term use.
Marketing subscriptions: kept until you unsubscribe or withdraw consent.
When data is no longer needed, it is securely deleted.
7) Your Rights
Depending on your location, you may have the following rights:
Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: ask us to delete your data when it’s no longer needed.
Restriction: limit how we process your data.
Data portability: receive your data in a machine-readable format.
Object: stop certain types of processing, such as marketing.
Withdraw consent: opt out of marketing or withdraw other consents at any time.
If you’re in the EU, EEA, or UK, you also have the right to lodge a complaint with your local data protection authority.
To exercise any rights, contact us at support@kazacosmetics.com.
8) Children’s Privacy
KAZA does not target or knowingly collect personal data from children under 13 (or your local age of consent). If we learn we have collected data from a child, we will delete it immediately.
9) Security
We use reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.
Examples:
Secure servers with restricted access.
Encrypted communication (HTTPS).
Regular monitoring and testing.
However, no online system is 100% secure. We continuously review and strengthen our protections.
10) Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.
11) Legal Disclosures
We may disclose personal data when required to do so by law, or when we believe disclosure is necessary to:
Protect our rights.
Protect your safety or the safety of others.
Investigate fraud or misuse.
Respond to government requests.
12) Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. If changes are significant, we will notify you via website notice or email.
Continued use of KAZA after updates means you accept the new policy.
13) Contact Us
If you have questions, requests, or concerns about your personal data or this Privacy Policy, please contact us:
Final Note:
At KAZA, protecting your privacy is part of protecting your confidence. We only collect what’s necessary, keep it safe, and use it to give you the best skincare journey possible.